Privacy Policy
Last updated: June 15, 2026
Your Trust & Privacy are Safe with Us
At Venu Collections, we celebrate authentic Indian weaving heritage and strictly respect your personal details. We do not sell, rent, or trade your contact or address information. Your financial payments are made directly inside secure UPI apps.
1. Information We Collect
When you purchase from our boutique, we collect the necessary coordinates to fulfill your order and safely ship your sarees. This includes:
- Personal Contact: Full Name, Email Address, and Phone Number.
- Shipping Coordinates: Street Address, City, State, and Pincode.
- Payment Metadata: Optional UPI transaction references or payer names submitted to verify your purchase.
2. Payment Security & UPI Scanning
We prioritize secure transaction protocols:
- Zero Financial Data Storage: No credit card numbers, CVVs, net banking credentials, or bank passwords are ever processed or stored on our servers.
- UPI QR Code Payments: Our checkout operates strictly via direct UPI Scan & Pay. When you scan our QR code, the transaction takes place completely inside your trusted UPI app (GPay, PhonePe, Paytm, BHIM, or your bank app) under standard banking encryption.
3. How We Use Your Information
Your information is exclusively utilized to process, authenticate, and safely ship your orders. We use these details to:
- Generate shipping tags and verify delivery routing details.
- Confirm manual UPI payment receipt against incoming receiver banking ledger reports.
- Send email confirmations regarding order placement and shipment notifications.
- Respond to customer support requests or fabric care queries.
4. Third-Party Sharing
We only share your information with trusted partners required to complete your checkout and delivery:
- Logistics Partners: Sharing your name, delivery address, and phone number with insured shipping agencies to transit and deliver your handcrafted sarees.
- Legal Obligations: We may disclose information only if required by law to comply with tax audit trails, regulatory guidelines, or official judicial proceedings.
5. Contact Support & Queries
If you have questions about our privacy guidelines or would like to request removal of your client coordinates from our record ledgers, please contact us:
Venu Collections Boutique Support
Email: privacy@venucollections.com
WhatsApp: +91 9963988633